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Text formatting

This page provides an overview of how to format text appropriately.

  • Headings

    Headings should be used to indicate content structure and hierarchy. Text should not simply be bolded if it is a logical heading. Instead, use the Text format option in the WYSIWYG toolbar to change the style and format of the text to a heading.

    There are six levels of headings, from H1 to H6, with H1 indicating the highest level of importance. There can only be a single H1 heading on any page and this is automatically generated with the page title.H1 Heading

    When creating additional headings on a page, be sure to start at a H2-level heading. You can have multiple heading levels on a page and they can be nested, but you must ensure that they appear in hierarchal order the first time that the level appears.  

    For example:

    Correct:

    H2-level heading
    Text content
    H3-level heading
    Text content
    H2-level heading
    Text content
    H4-level heading
    Text content

    Incorrect:

    H3-level heading
    Text content
    H2-level heading
    Text content
    H3-level heading


    How to create a heading:

    1. Type your text and highlight it.
    2. From the Format dropdown, select the appropriate heading level (be sure to start at a H2-level heading). Create a heading screenshot
    3. The heading text will now be styled differently, but more importantly, it is a semantic heading that assistive devices such as screen readers can parse as a heading.
  • Bolded text

    To emphasis text other than headings, bold text can be use sparingly.


    How to bold text:

    1. Type your text and highlight it.
    2. Select the Bold icon from the WYSIWYG toolbar, or hit CTRL+B (Windows)/CMD+B (Apple) on your keyboard. Bolded text image
  • Lists

    How to create a bulleted or numbered list:

    1. Select the Bulleted list icon or Numbered list icon from the WYSIWYG menu. Selected bulleted or numbered list screenshot
    2. Type your first list item and hit ENTER on your keyboard.
    3. A second list item will appear. Continue to create list items as required.
    4. To create a sub list item, hit TAB on your keyboard to indent the list item. Create a sub list item
    5. To undo a sub list item or go back up a list level, hit SHIFT+TAB on your keyboard. 
  • Underlining and italics

    Underlining should not be used to emphasize text. Italics should not be used in written copy with the exception of a photo cutline. On occasion italics may be used in marketing collateral but should not appear in text otherwise. Underlining and italics may be also used in citations according to citation style guidelines.